Pricing

Questions

What counts as a job?

One accepted POST /v1/jobs in live mode. Copies of the same job do not count extra, and jobs created with a test key never count at all.

Do I need a card to start?

No. The free plan is the trial — sign up, enroll a machine, print.

What happens when I hit the cap?

New live jobs are rejected with HTTP 402 and a message naming your plan and reset date, and enrolling past the device limit is rejected the same way. There is no silent overage billing: "upgrade to keep printing" is a failure mode you can see, and one your monitoring can catch. You get an email at 80% of the monthly job limit, and the dashboard shows a usage meter.

What if I downgrade or cancel?

Nothing is deleted. Devices already enrolled stay enrolled — you just cannot add more past the new limit, and the monthly job cap applies from then on.

How do I change plans?

From the dashboard, through Stripe's hosted portal: upgrades, downgrades, cancellation, card updates, and invoice history all live there.

Do you have an SLA?

Not a contractual one on the self-serve plans. Enterprise accounts are invoiced directly — get in touch and we will talk specifics.